VocabAI Trainer
VocabAI Trainer
Help Center

Support

We're here to help. Reach out anytime.

✉️

Contact Us

We typically respond within 1–2 business days.

samsadrazodi@icloud.com

Frequently Asked Questions

How do I earn points?

You earn points by completing study sessions and answering words correctly. Bonus points are awarded for completing a full session.

What are points used for?

Points are used to reveal hints in the Daily Crossword — either a single letter or a full word.

Can I restore my purchased points?

Points are consumable purchases and cannot be restored once used. This is an Apple policy that applies to all consumable in-app purchases.

Why is the AI explanation not loading?

Make sure you have an active internet connection. AI explanations require a network request to generate. If the issue persists, close and reopen the app.

My progress disappeared. What happened?

All progress is stored locally on your device. If you deleted and reinstalled the app, your progress was reset. We recommend keeping the app installed to preserve your study history.

How does the Daily Crossword work?

A new crossword puzzle is generated every day using words from your study list. Complete it to reinforce what you've learned.

How do I manage my in-app purchases?

All purchases are managed through your Apple ID. Go to Settings → your name → Subscriptions to manage any purchases.


Privacy Policy